Support
How can we help?
0nCore is built and maintained by RocketOpp LLC. We answer every email personally — pick the channel that fits the question and we’ll get back to you quickly.
Email support
Direct line to the team. Response within one business day for general questions, faster for paid plans.
Community
Join the 0nMCP community to share workflows, ask questions, and connect with other operators building on the platform.
Documentation
Specs, guides, integration docs, and the .0n standard reference. Start here when building or troubleshooting.
Common questions
How fast will I hear back?
General questions: one business day. Paid plans: priority routing — typically within a few hours during business hours (US Eastern).
What information should I include?
Your account email, the page or feature involved, what you expected vs. what happened, and a screenshot or short screen recording when relevant. The more context, the faster we can resolve it.
Are there office hours or live chat?
We hold weekly community office hours announced in the community. For urgent issues on paid plans, email support is the fastest path.
Where do I report a security issue?
Email mike@rocketopp.com with "Security" in the subject. We acknowledge security reports within 24 hours and follow responsible-disclosure practices.
Still stuck?
Send a note to mike@rocketopp.com and we’ll route it to the right person on the team.